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Superpower AI
💰 Salaries
Pricing
ATS
Help
Help & Support
Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
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Account access and security
How do I enable two-factor authentication (2FA) on my account?
My account was disabled or locked, what should I do?
What do I do if I get an error in the platform?
How can I access my account if I have changed my email address in the social network I use to log in?
What security conditions must my new password meet?
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Company profile and team management
How to describe your company briefly and effectively
How to manage users and roles in a company account
How to customize and improve your careers page
How can I change the name and information of my company?
What are team groups and how do I use them?
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Professional profile and preferences
How can I change my profile picture?
Let the jobs come to you by adding your tech skills to your profile
Can I delete my profile as a professional?
Showcase your profile by demonstrating your English level
Can I change my preferences to receive or stop receiving some jobs in the mail?
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Applying to jobs
Should the salary expectation when applying for a job be net or gross?
Problem with my application: "Enter a valid value"
Problem with application: LinkedIn URL validation
How can I import my CV from LinkedIn to apply for a job in a fast way?
How can I apply for technology jobs on Get on Board?
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Job posting setup
Must the salary offered be public or can it be confidential?
If I post a job in confidential mode, will my company details be displayed?
What do the seniority levels mean on Get on Board?
How to write a clear job posting (description + screening questions)
How can I define the seniority of the professional I wish to hire?
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Job lifecycle and moderation
What is the difference between closing and unpublishing a process?
Job moderation policy
How does the job review and moderation process work?
What does it mean to refresh the date of my jobs?
Why was my job ad rejected?
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Recruitment process and evaluation
How to create and apply assessment scorecards in a recruitment process
Re-open vs duplicate a hiring process (when to use each)
Who can see the private notes?
Which discard reasons can I select in my selection process?
How are a company's response times calculated?
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Talent database and sourcing
What is Talent Database?
How does the Get on Board matching algorithm work to find tech talent?
How can I invite a professional to apply for my job ad?
How do I see the status of the invitations I sent through Talent Database?
How to write an effective invitation message to attract candidates
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Promotion and visibility
What is LinkedIn Limited Listings and how does it work?
How to boost a job posting (visibility + invitations)
What is a featured job (Pin) and how to pin a job
What happens if I pay a Boost or unlock and the ad is not successful?
How to improve your jobs' positioning
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Plans, billing, and invoices
Do subscriptions renew automatically or do I have to pay again manually?
How do I cancel an automatic subscription?
What are the benefits of subscription plans?
Why is a VAT (IVA) tax charged on my Get on Board purchase?
How can I get an invoice for my subscription?
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Products and add-ons
What is Quick Apply and how does it work?
What's an ATS software?
What is Superpower AI and what does it include?
What are the profiles of the Get on Board 'Cultural Fit' test?
Efficient ATS for organized recruiting: Improve management of the recruitment process with an integrated system
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Integrations and developer tools
How to get a Lever v1 API key (Data API key)
How can I make my jobs appear automatically on LinkedIn?
How can I refresh my job or career page preview on LinkedIn?
Integrate Get on Board with your external ATS (Lever, Greenhouse)
What are Get on Board's Webhooks useful for?
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