Superpower AI
Median response times from a company to applicants are calculated with these rules:
- Only responses sent in the last 12 months are considered.
- Response times over 45 days are excluded.
- We use median (not average) to avoid outliers distorting the value.
Exact response time
If your company has a subscription plan, you can see the exact median global time (days and hours) in the Stats section of your job Dashboard.
Response times are calculated from three perspectives:
- Global company response time: all responses from all team members in all jobs during the last 12 months.
- Response time per job: responses within a specific job.
- Response time per team member: individual response time. This is an advanced metric for Recruiter, Corporate, and Unlimited plans.
Public job views display a response time range (for example, “Replies between 1 to 7 days”). The range is calculated using standard deviation, so higher variation produces a broader range.
How the range changes per job
If a job is too new to have enough responses, the global company range is shown. Once the job has enough responses, the job-specific range appears instead. Replying promptly improves both the job range and the global range over time.
We always show response times publicly as a range, not an exact value.
If your company uses an external ATS integration, response time values are hidden from public job views.
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