How do I cancel an automatic subscription?

When you purchase a subscription plan with direct payment, it renews automatically. You can always check your renewal date. We also email reminders 15 days and 1 day before renewal. If you want to cancel, do it before that deadline or the next period will be charged.

How to cancel automatic renewal

You must have an admin role to cancel the renewal.

1. Click your plan name in the side menu.
2. Review the plan status, renewal date, and included benefits.
3. Click Modify auto-renewal.

1. Read the cancellation conditions, accept them, and select Cancel automatic renewal.

After canceling, the renewal stops immediately. You can keep using the plan benefits until the current subscription period ends.

Related articles

• Where can I check the renewal date of my subscription plan?
• What happens when I cancel the automatic renewal of a subscription?
• Do subscriptions renew automatically or do I have to pay again manually?