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Employers
Professionals
Superpower AI
💰 Salaries
🏅 Certificación
Pricing
ATS
Help
Help & Support
Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.
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Account access and security
My account was disabled or locked, what should I do?
What security conditions must my new password meet?
How do I enable two-factor authentication (2FA) on my account?
What is two-factor authentication (2FA) and why should I enable it?
What do I do if I get an error in the platform?
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Company profile and team management
How to describe your company briefly and effectively
What is the difference between user roles in a company account?
How can I improve my careers page?
Is it necessary to create a company account for each country?
What are team groups and how do I use them?
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Professional profile and preferences
Can I delete my profile as a professional?
Let the jobs come to you by adding your tech skills to your profile
Can I change my preferences to receive or stop receiving some jobs in the mail?
Showcase your profile by demonstrating your English level
How do I add tags to my professional profile?
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Applying to jobs
Should the salary expectation when applying for a job be net or gross?
Problem with application: LinkedIn URL validation
Problem with my application: "Enter a valid value"
How can I import my CV from LinkedIn to apply for a job in a fast way?
How long does it take to inform me if I was selected in a process I applied for?
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Job posting setup
What is the difference between gross and net salary?
Why do I have to specify the gross salary in my job?
Seniorities policy
If I post a job in confidential mode, will my company details be displayed?
How can I define the seniority of the professional I wish to hire?
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Job lifecycle and moderation
How long does it take for a job to be published once it is submitted for review?
Job moderation policy
What does it mean to refresh the date of my jobs?
Why was my job ad rejected?
Are jobs posted automatically, or do they go through a review process?
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Recruitment process and evaluation
What happens when a selection process is closed?
How are a company's response times calculated?
How to create and apply assessment scorecards in a recruitment process
What are the suggestions that appear on my process (kanban) board?
Who can see the private notes?
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Talent database and sourcing
What is Talent Database?
How does the Get on Board matching algorithm work to find tech talent?
How do I see the status of the invitations I sent through Talent Database?
How can the person I invited to apply for my job contact me?
How do I unlock professional information in Talent Database?
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Promotion and visibility
What is LinkedIn Limited Listings and how does it work?
What is Boost?
What is a featured job (pin)?
How can I boost my job?
How do I pin my jobs?
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Plans, billing, and invoices
Why is a VAT (IVA) tax charged on my Get on Board purchase?
Do subscriptions renew automatically or do I have to pay again manually?
How do I cancel an automatic subscription?
What are the benefits of subscription plans?
Where can I check the renewal date of my subscription plan?
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Products and add-ons
What's an ATS software?
How does Quick Apply work?
What are the profiles of the Get on Board 'Cultural Fit' test?
What is Superpower AI and what does it include?
What is 'quick apply' and how can I activate it?
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Integrations and developer tools
How to get a Lever v1 API key (Data API key)
What are Get on Board's Webhooks useful for?
How can I integrate Get on Board with my external ATS?
How can I make my jobs appear automatically on LinkedIn?
How can I refresh my job or career page preview on LinkedIn?
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