Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

What are team groups and how to use them?

Job moderation policy

How can I re-launch a selection process?

How can I create message templates to use in my selection processes?

How can I integrate Get on Board with my ATS?

How can I apply for a job in a fast way?

How do I know if the company is checking the applications for their job?

What is the difference between gross and net salary?

How can I embed my career site into my website?

How do I see the status of the invitations I sent through Talent Database?

How can the person I invited to apply for my job contact me?

How can I change the name and information of my company?

What if there are other accounts with the same name of my company?

How can I ensure that the right candidates apply for my job?

How to create a good job posting?

How can I notify applicants when they have been discarded from the screening process?

What can I do with Get on Board's API?

Who can see the private notes?

What happens if I relaunch a process?

Can I pay an annual subscription in installments?

If I use another ATS, can I integrate the Get on Board's info there?

What are criteria weights in scorecards?

Problem with application: LinkedIn URL validation

Do you have monthly subscription plans?

How do I change the account I use to login on Get on Board?

How can I apply for a job in a foreign country?

Problem with my application: "Enter a valid value"

How do I assign scorecards to a job ad?

How are scorecards made?

What are scorecards?

Where can I access my invoices or proof of purchase?

Why is it so important to contact the professionals directly on Get on Board?

What if I buy a plan and then want to upgrade?

What kind of jobs can I find on Get On Board?

Can applicants see the information I enter in the Notes?

Can I report a company that does not comply with what is offered in their ad?

Can I delete my profile as a professional?

Can I interrupt a subscription before the end of the period?

What happens when I cancel the automatic renewal of a subscription?

Can I change my preferences to receive or stop receiving some jobs in the mail?