Help & Support

Find answers to your most frequent questions when recruiting and applying to jobs using Get on Board.

Why should I choose a subscription plan?

I deleted my application, can I get it back or reapply to the same process?

What happens when I cancel the automatic renewal of a subscription?

What happens if my card payment is rejected when my subscription is renewed?

If I apply for a job, can I send messages to the company?

When do benefits become effective after switching to a larger plan?

What does it mean to refresh the date of my jobs?

What kind of jobs can I find on Get On Board?

Can I report a company that does not comply with what is offered in their ad?

What kind of jobs can I post on Get on Board?

Where can I access my invoices or proof of purchase?

Are there special plans on Get On Board for non-profits?

If a company sends me an invitation to apply for a process, can they see my profile information?

Can I change my preferences to receive or stop receiving some jobs in the mail?

Can I interrupt a subscription before the end of the period?

What if I buy a plan and then want to upgrade?

Will I be notified if I have not been selected in a process?

How can you facilitate communication with professionals through Get on Board?

What is the difference between user roles in a company account?

How many times can I update the date of an ad if I acquire Boost?

Can I reopen a closed process?

What are the requirements for publishing on Get On Board?

How long does it take to inform me if I was selected in a process I applied for?

How can I improve my careers page?

How many users can I have in my company account?

Why can't I automatically switch to a lower plan?

Is it necessary to create a company account for each country?

What happens if I don't check my job ad after I post it?

What is Boost?

What is Talent Database?

What happens if I pay a Boost or unlock and the ad is not successful?

Can I modify the tags of a publication?

What is the difference between closing and unpublishing a process?

What is the difference between duplicate and re-opening a process?

Do you have to pay to browse jobs on Get On Board?

What are the benefits of subscription plans?

What are the advantages of using the Get on Board careers page?

Can I have access to the information of the candidates for free?

How can I apply for technology jobs on Get on Board?

How can I send messages to all applicants at once?