When your subscription plan expires, your jobs will continue to receive applicants, but you will have to unlock them in order to access that information.
You can easily add your company's invoicing data in Get on Board. Go to '⚙️ Settings' > 'Company info' > Tax and Invoicing info. By selecting the option you will be able to add your company tax name, your tax ID number, and legal address.
If at the time of paying your subscription you did not complete your billing (tax) information, you will receive an invoice with incomplete data, which will be updated automatically when you complete it in your company account.
Effective June 1, 2020, all companies incorporated in Chile –or foreign companies using a credit card issued in Chile– are required to pay an extra 19% VAT when making purchases in Get on Board. This VAT is collected by us and fully paid to the Chilean Internal Tax Service (SII) on your behalf, as required by Chilean law.
If your company is a VAT taxpayer in Chile, you will be able to declare it in Get on Board when finishing your purchase or when editing your company profile, in the "Tax and invoicing info" section. Being a VAT taxpayer in Chile is a special tax status that requires your company to pay VAT on all purchases on your own, and Get on Board is not required to collect VAT for these companies. This means that, if you specify your company status as a VAT taxpayer, we will not charge the 19% VAT.
For all subscriptions (annual or quarterly) purchased with a credit card, an invoice is generated from the USA as an international purchase. You can also receive local invoices in Peru and Chile, paying via wire transfer. These invoices are made only for Recruiter annual plans or higher. It is important to include your company information to personalize your invoice. Check how to do it here.
No. At this moment we do not have monthly subscriptions, only quarterly and annual subscription plans with special pricing. Why don't we have monthly plans? Because having a monthly plan does not match the actual recruitment times, which are usually at least 2 months.
If you choose a subscription plan and your company's recruitment needs increase, you can upgrade to your plan. To do this, you should write to info@getonbrd.com and we will contact you from our sales area, who will explain the steps to follow.
When you make a payment on Get On Board you receive an invoice in your email. In addition, you can access all your invoices or bills whenever you need them, from the menu on your careers page. To have access to them, you must have the role of admin, login to your profile, open the menu on your name ( upper right corner), and select the option 'invoices'.
If your payment is rejected, Stripe, our payment platform will keep trying a couple of times. If the transaction still cannot be completed, you will receive an email asking you to update your payment methods in your account.
Immediately nothing. You can continue to enjoy the benefits of your plan until the plan period is over. When that time comes, you will not be charged for the renewal and you will lose access to the plan.
Immediately, that's why you pay a pro-rata, so you can enjoy your new plan straight away. In the next billing cycle, you will be charged the full value of your plan.
If your company needs to hire more than 5 tech positions per year, we recommend you to get a subscription plan according to your needs. This will allow you to economize considerably compared to individual unlocks.
Pay for a job posting on Get on Board gives you full access to the candidates' information and allows you to use all the functionalities of our Kanban applicants' administration board. Purchasing Boost is in addition to pay for the job posting; it is a way of boosting an already unlocked ad to provide more visibility and send personalized invitations to our Talent Database.
If you paid for it on our platform, it will be automatically renewed using the payment method that is stored in your account. If it was activated by our team or if you pay by transfer for local billing, then the renewal will be manual.
When you visit the plan page we show you a pro-rata that is calculated by subtracting what you have already used from your current plan from the value of the new plan.
By subscribing to a plan you have access to a number of benefits that are not available in more basic plans. If you decide to change to a cheaper plan, there is no refund and the change of plan is immediate. You will be able to renew to a lower plan at the end of your current plan period.
Get on Board subscription plans offer complete ATS software, considerable savings ($) compared to individual publications, ever-active jobs, automatic unlocks, the ability to publish confidential jobs, integration with other ATSs, and more. Check out all the benefits here...
If Boost did not meet your expectations, you can write to us at info@getonbrd.com. Our team will review the ad to see the possible causes and help you improve it, if necessary.
If you are just trying to Get on Board platform, we allow you to start a publication for free and only make a payment if the candidates that have reached your job ad match to what you expected. This, on Get on Board, is called to unlock an ad. If you hire more than 5 people in technology profiles a year you will benefit greatly from our subscription plans, which allow you to save considerably from each publication and give you access to our Talent Database. _______________________________ (Reading time: 1 min)
To request your purchase refund, please write to info@getonbrd.comexplaining the reason (important for us to analyze your case), including proof of payment.
The ways available to pay depend on the type of purchase you want to make on Get on Board, and it can be by credit card or wire transfer (only for USA, Chile, and Peru).
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