How to configure the Ashby integration with Get on Board

When you want to use Get on Board as a company recruiter and keep your hiring process in Ashby, you configure the external ATS integration from Integrations with an Ashby API key.

Before you start

  • You need a Recruiter or higher subscription plan with access to Integrations.
  • If your subscription is paused, the integration settings stay disabled until the subscription resumes.
  • You need an Ashby API key generated in your workspace under Settings > API.
  • That API key should be able to read jobs and send candidates. If your Ashby workspace restricts post-submit lookups, candidate or application read access may also be needed.

Connect Ashby in Get on Board

  1. Open the user menu in Get on Board and go to Integrations.
  2. Choose Ashby as your ATS provider.
  3. In Ashby, generate an API key under Settings > API for your workspace.
  4. Copy the API key into Get on Board.
  5. Click Save and import jobs.
  6. Review the Ashby jobs found by Get on Board. From there, you can import a listed job as a draft or connect an existing Get on Board job to an Ashby posting.

Choose how candidate export works

After the connection is active, open the integration settings and decide when candidates should be sent to Ashby:

  • When they arrive in the Interested column
  • When they arrive in the Applicants column
  • Only when you send them manually

If jobs or candidates do not sync as expected

  • Confirm the API key is still active and has the permissions your team needs.
  • Check that the Ashby jobs you want to import are listed in Ashby.
  • If job import works but some candidate exports fail, review whether the Ashby application form requires custom fields or survey answers that Get on Board does not send in the current integration.

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