Service Designer in


    Remote | Semi Senior | Full time | Design / UX

Salary: $2100 - 3000 USD/month

39 applications
Last checked yesterday

En esta venture trabajarás en el Innovation Lab de micasita Hipotecaria SA. una entidad financiera peruana regulada por la SBS, creando una plataforma Fintech con un equipo multidisciplinario muy entusiasta buscando hacer el proceso de adquirir la primera vivienda más accesible con un proceso de compra mucho más fácil. Buscamos a reducir la brecha de vivienda asequible y sostenible.

Job functions

  • You’ll work with a multidisciplinary team of designers and experts to create solutions in the digital and physical realms. As an Service Designer, you’ll be a hands-on design expert, taking concepts forward and working hand-in-hand with the scrum team to implement services.
  • Champion Service Design within the Fintech industry and work with stakeholders to design and scale financial services.
  • Design for both the target user’s experience and our stakeholders.
  • Develop and deliver progress reports, requirements, documentation and presentations.
  • Distill business, customer, and partner constraints into digestible components for the design team.
  • Instill project teams with the confidence and discipline to explore innovative design solutions while respecting partner deadlines
  • Be collaborative. Contribute to healthy team motivation and morale, offering emotional and logistical support.

Qualifications and requirements

  • 4+ years of professional experience in a design consultancy or equivalent position
  • Proven designs and experience of launched services that have been implemented in the real world
  • Deep expertise in design thinking/human-centered design
  • In-depth knowledge and experience within a relevant service design discipline
  • (Systems Design, Business Design, Industrial Design, Graphic Design, Interaction Design)
  • Ability to work within a self-directed culture and navigate ambiguity
  • Experience designing and/or implementing solutions in resource-constrained environments (Field experience in sub Saharan Africa is particularly desirable.)
  • Experience producing user experience design deliverables such as screen flows, wireframes and prototypes.
  • Experience crafting a project vision, execution strategy and client relationship
  • Experience with concepting, ideation, and iterative prototyping

Desirable skills

  • Ability to build and maintain strong working relationships with colleagues, clients, and key stakeholders
  • Experience quantitative research methodologies and drawing insights from data.
  • Comfort with ambiguity yet unstoppable drive to create order out of chaos.
  • Ability to communicate with stakeholders and users about design methodologies and artefacts.


  • Todos los beneficios de la ley peruana.
  • Utilidades.
  • Seguros privados.
  • Stock options.

Fully remote You can work from anywhere in the world.
Pet-friendly Pets are welcome at the premises.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Life insurance pays or copays life insurance for employees.
Health coverage pays or copays health insurance for employees.
Computer provided provides a computer for your work.
Informal dress code No dress code is enforced.
Beverages and snacks offers beverages and snacks for free consumption.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.


En Vivela queremos democratizar el acceso al crédito hipotecario en la región. Somos una venture corporativa de una entidad financiera regulada por la SBS en Perú —'s full profile