Talkpush is the first conversational recruitment software. It is designed to make recruitment faster, more real-time, more conversational, and to get AI bots to work for recruiters. Talkpush is used all over the world by customers such as Accenture, Amazon, Citibank, McDonald's, Walmart, and many more.
Stanley, the first of its kind recruitment conversational assistant operating on Messenger, is already processing over a million candidates every year. Talkpush's CRM facilitates the handover from bot to human better than any other, reducing the time it takes to connect candidates to recruiters to minutes when it used to take days.
Talkpush is a VC-backed software company, was founded in 2014 by serial entrepreneur Max Armbruster and received backing from 500 Startups, Seedcamp, and other strategic investors.
We're looking for passionate and driven individuals to challenge the status quo and deliver a phenomenal customer service experience. You are a highly accountable self-starter with out-of-the-box thinking, excited about working in a fast-paced, constantly evolving startup environment in a key customer-facing role.
Product Support Analyst is the first point of contact for our customers when they are reporting issues. This role is focused on providing world-class service to our diverse customer base, and resolving customer issues, through live-chat and email support. You will address and resolve customer’s technical difficulties and product usage inquiries, and provide consultative support and recommendations to help our customers be successful with their use of the Talkpush platform. This role will report to our Head of Product Support and User Education, working closely with our customers to deliver timely, high-quality technical support and assistance in line with our SLA policies.
Candidates can reside anywhere in the world.