Sales Engineer (Post Sales) in Front

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience.

Front is looking for a Sales Engineer, post-sales (or as we like to call them, Solutions Architects) to join a world-class Solutions & Services organization. As a Solutions Architect, you’ll develop deep technical product expertise and play a critical role in defining, designing, and implementing creative product solutions that expand the reach of Front’s platform to connect and interface with 3rd party applications and systems.

Apply to this job at getonbrd.com.

• 2-3 years of solutions architecture, engineering, or consulting experience, preferably at a SaaS company with complex workflow automation products (think Mulesoft, Zapier, Workato, Tray.io, etc)
• Strong understanding of software design principles and architecture patterns
• Experience developing and implementing custom solutions between multiple platforms with available API endpoints
• Proven ability to work independently and as part of a team, collaborating with sales and support teams, preferably in an enterprise SaaS capacity
• Excellent communication skills - written and verbal
• Builder’s mindset - as a growing function, processes aren’t always defined, you should be excited to pave new roads through trial and error
• Bonus: A working knowledge of relevant technologies, including Email, Ticketing Systems, SMS, CRMs, IDPs, ERPs, & ETL