Operations Lead Ecuador in PAGO46

Closed job - No longer receiving applicants

Founded by a group of entrepreneurs from the US and Latin America, we are a global team that enjoy building services and solving complex problems. Our company is made up of self-driven people from 10+ countries, with a common purpose, yet diverse culture that keeps us consistently learning and improving.
We believe in democratizing payments through technology, providing access to everyone that wants to pay for goods and services online. We aim to revolutionize payments in emerging markets by making it more convenient, safer and beneficial. We do so by building tools that our community of users and our customers will value with market-leading technology and operational expertise. We run on two words: Martian Mode.
We are big believers in how and with whom we execute our vision matters. We want to provide you daily challenges, being able to see your work through, making an immediate impact in our community of users. Are you in?

Who We Are Looking For (Our Agreement with You)

The main objective of the Ops Lead for Ecuador is to ensure the correct balance between supply and demand, being responsible for the local deployment, setting objectives (Long / Mid /Short term objectives) and delivering results. The candidate will work with our Regional Operations Manager, Product Lead and Marketing team. In addition will collaborate with the technology team. The candidate must be passionate, dynamic, open minded with an always on learning mindset and initiative.
What you’ll do:
  • Ensure the product fulfillment. Attracting new users, train users, design the onboarding to develop a reliable user community
  • Analyze demand (develop new business areas, analyze demand) and design action plans to mitigate gaps between supply and demand
  • Implement business processes
  • Analyze and improve organizational process
  • Develop local merchant acquisition
  • Design and implement incentives for users
  • Measure the operation, marketplace efficiency, identify and resolve issues

Qualifications and requirements

  • 3+ years of experience focused in operations growth at a tech company or start-up
  • You have experience implementing operational solutions, with hands-on experience taking an initiative or idea through completion
  • You have experience scaling operations
  • Strong analytical skills
  • You are adaptable and comfortable with a fast-paced environment
  • Active listener and relationship builder
  • Goal oriented
  • Be motivated for big challenges
  • Customer centric culture
  • Live in Ecuador

Bonus Skills

  • Have a strong interest in the future payments, fintech, and changing the status quo, having worked for a B2B company
  • Have experience working at a fast-paced start-up
  • Previously worked in distributed and remote environments

Perks and Benefits

  • A competitive compensation based on experience and market standards
  • Generous vacation time, including sick leave and holidays through PTOs plus vacation days
  • Your birthday date is on us
  • The working tools you’ll need plus budget for learning and development
  • Remote first working culture with local office space as needed
  • Full medical plan
  • Compensated parental leave
  • A chance to work at a fast paced start-up, growing with the team, influencing culture and strategy

Fully remote You can work from anywhere in the world.
Health coverage PAGO46 pays or copays health insurance for employees.
Computer provided PAGO46 provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal PAGO46 gives you paid vacations over the legal minimum.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

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