Qventus provides a real-time decision-making platform for hospital operations. Our mission is to simplify how healthcare operates, so that hospitals and caregivers can focus on delivering the best possible care to patients. We use artificial intelligence and machine learning to create products and solutions that help nurses, doctors, and hospital staff anticipate issues and make operational decisions proactively.
Qventus works with leading public, academic and community hospitals across the United States. The company was recognized by the 2019 Black Book Awards in healthcare for patient flow and by CB Insights as a 2019 top 100 Most Promising Company in Artificial Intelligence. Recently, Qventus won the Robert Wood Johnson Foundation Emergency Response for the Healthcare System Innovation Challenge through its work helping health systems across the country plan for and operate in the COVID pandemic.
A Customer Success Manager (CSM) will wear a number of hats, combining aspects of complex engagement management, account management, and product management. This person will develop relationships with our key leaders and users in the hospital and be a critical link between Qventus and the customer, and our internal product and delivery teams. The CSM will serve as the overall engagement manager from customer kickoff through go-live and ongoing maintenance, creating and maintaining a complex and cross-functional project plan with a matrixed team. The CSM will develop deep knowledge of the Qventus suite of products to successfully deploy them, think creatively about new use cases for the product, and drive value for our customers.
Qventus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.
An excellent, highly inclusive culture
Remote-First Organization (even post-Covid)
Full Benefits (medical, dental, vision)
Great Parental Leave policies
Locally remote only
Position is 100% remote, but candidates must reside in United States.