Operations Lead in PAGO46

Pago46 is revolutionizing how people pay with cash in emerging markets by making it more convenient and beneficial.
We believe in democratizing payments through technology, providing access to everyone that wants to pay for goods and services online.

Founded by a group of entrepreneurs from the US and Latin America, we are a team of passionate people committed to our mission and are growing fast in Latin America. We work hard to do what's right for our users, shareholders, and create a long lasting impact in communities we work and are big believers in how and with whom we execute our vision.

Pago46 will provide you daily challenges in technology, being able to see your work through, making an immediate impact in our community of users.

The main objective of the Ops Lead is to ensure the correct balance between supply and demand, being responsible for the local deployment, setting objectives (Long / Mid /Short term objectives) and delivering results.The candidate will work with our Country Manager, Product Lead and Marketing team. In addition will collaborate with the technology team.The candidate must be passionate, dynamic and proactive.

What you’ll do:

• Ensure the product fulfillment. Attracting new agents, train agents, design the onboarding to develop a reliable agents community

• Analyze demand (develop new business areas, analyze demand) and design action plans to mitigate gaps between supply and demand

• Implement business processes

• Analyze and improve organizational process

• Develop merchant acquisition

• Design and implement incentives for the agents

• Measure the operation, marketplace efficiency, identify and resolve issues

Requirements:

• Proactive and dynamic spirit

• Goal oriented

• Be able to work in a changing environment

• Be motivated for big challenges

• Customer centric culture

• A strong interest in the future payments, fintech, and changing the status quo

• Experience building a business from the ground up

• Startup experience

• Experience in fintech or mobility

• Pago46 provides a competitive compensation based on experience and market standards.

• PTO Days / Home Office

• A chance to work at a fast paced start-up, growing with the team, influencing culture and strategy

• Be part of the journey creating company perks

Our values: Just us, Customer obsessed, No politics no games, act like owners, always prepared, fair and respect, superhero mindset, optimistic

If you feel you have most of the above and are ready for this challenge we are waiting for you.