Full-Stack Software Engineer in Front

Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. We’ve reimagined the help desk for real-time team collaboration across every customer communication channel, then powered it up with AI and automation to resolve issues and help teams work faster. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience. Over 8,500 businesses of all shapes and sizes, from ClickUp to Branch Insurance, Echo Global Logistics to Reed & Mackay rely on Front to deliver game-changing service that wins and retains customers for life.

• Industry experience building fast, reliable, real-time web-based applications.
• Fluency in a dynamic language like Javascript, Python, Ruby, or similar.
• Knowledgeable about modern web technologies and excited to learn new ones, e.g. Node.js, ES6, TypeScript, React.
• Exposure to architectural patterns of a large, high-scale web application.
• Product minded: committed to building the best user experience.
• Business minded: understands the power of leveraging technology toward business outcomes.
• Ability to thrive in a dynamic, fast-paced, collaborative, and high-growth environment.
• Understand the trade-offs in employing different engineering solutions to a problem, valuing pragmatism over idealism.

• Experience with AWS technologies.
• Rigor in A/B testing, test coverage, and other web best practices.
• Experience working with complex data models at scale.