Sales Ops Jr Analyst in Wolf SpA

Peek is a 5-star reviewed leading software platform for the tours, activities & rentals industry, empowering thousands of operators to automate their businesses & grow revenue by an average of 30%. More than 8 million activities have been booked through the platform.

We've won numerous awards for innovation, including being named one of Fast Company’s Most Innovative Companies in Travel & a World Economic Forum Tech Pioneer. Peek’s CEO Ruzwana Bashir has been named one of Fortune's Most Powerful Women Entrepreneurs & Fast Company's 100 Most Creative People in Business.

Peek follows a “remote-first” philosophy, with our team distributed across exciting locales such as San Francisco, Salt Lake City, NYC, Seattle, Chile, Colombia & beyond.

About the Department

Peek's Sales Ops team is responsible for creating and sustaining growth. Sales ops encompass everything from lead management, process optimization, sales training & strategy, and data handling.

We are looking for someone to join our team who is experienced or passionate about sales operations. The ideal candidate will have excellent verbal and written communication skills, excellent organizational skills, the ability to prioritize, attention to detail, and the ability to work independently in a remote environment. These duties include providing administrative support to our SalesOps team members to maintain a high level of efficiency in the day-to-day configuration, support, maintenance and improvement of our SalesOps software tools and systems. This role will directly support our Senior Analysts and Salesforce Admin and thorough training will be provided on all required job responsibilities.

Responsibilities

• Assisting the Salesforce Admin and Senior Analysts with Salesforce updates, including (but not limited to): Lead and account data augmentation, territory reassignment, and contact management
• Assign record ownership
• Run Deduplication Tools
• Assists in user support tickets
• Assist in all reporting efforts
• Assist in communicating needs and guiding project work with our Lead Qualification Team

• Proficiency in Microsoft Excel
• Detail-oriented with strong analytical and problem-solving skills
• Proven ability to prioritize tasks and meet strict deadlines
• Effective interpersonal and team skills with the ability to thrive in a remote position
• Strong written and verbal communication skills
• Proven ability to perform transactional work for a large portion of the day

Personal Attributes

• 1-2 years experience in a sales or related analyst role
• Strong analytical and independent problem-solving skills
• Solid project management skills, highly organized with strong attention to detail
• Must be able to work in a fast-paced, dynamic environment, and deliver exceptional results
• Strong drive for process improvement with a focus on scalability

• Proficiency with Salesforce, Microsoft Office and Gsuite