Wolf SpA

Strategic Partnership Representative in Wolf SpA


    Remote (Chile) | Semi Senior | Full time | Operations / Admin

Salary: $1400 - 1500 USD/month

8 applications
Replies between 0 and 2 days
Last checked today
If you have been looking for the right opportunity to break into the SAAS industry with an exciting and dynamic start-up, Wolf is the place!
Wolf is a SAAS startup that provides a platform for entrepreneurs and temporary staffing companies to start their own on-demand staffing platform for an affordable price. We are revolutionizing the staffing industry by democratizing access to on-demand staffing, AI, & Machine Learning.
We are looking for an organized, self-driven, customer success enthusiast with B2B SAAS experience and an interest in learning more about the gig economy to manage our strategic partnerships.

What you'll be doing:

These are some of the challenges you will face:

  • Developing new and maintaining existing client relationships
  • Responding in a timely manner to partners' questions and concerns
  • Improving onboarding and training procedures for new partners + providing timely updates
  • Assessing knowledge base needs, updating inaccuracies/gaps, working quickly to ensure content is current
  • Implementing work flows to encourage partners’ self-teaching and knowledge base use
  • Working closely with other team members and departments to ensure partner achieves success with the product
  • Making sure nothing falls through the cracks

What we need you to have:

  • Superb verbal and written communication skills: Explaining technical matters to non-technical crowds is second nature to you
  • Performance Delivery: Do what you say you will when you say you will do it. And do it well. Be a creative problem solver.
  • Quick learner: We are a small and scrappy start-up that is growing fast, which means your input may be needed in several areas. You are excited by challenges and love learning and contributing to new things.
  • Experience: Whether in working with a B2B SaaS product, in the staffing industry, and/or at another startup

If you have any of these, we'd do a backflip:

  • Experience with technical writing or managing knowledge bases
  • Experience with SAAS onboarding best practices
  • Basic HTML knowledge
  • Business-level proficiency in a second language

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Chile.

About Wolf SpA

We take conventional temporary staffing companies and give them the superpower of on-demand staffing. — Wolf SpA's full profile

Strategic Partnership Representative
Wolf SpA •     Remote (Chile)