IT Project Coordinator in Softserve


  Remote (Chile) | Senior | Full time | Operations / Admin

14 applications
Replies between 2 and 16 days
Last checked 6 days ago
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Requires applying in English
SoftServe is a leading technology solutions company specializing in software development and consultancy services. With over 13,000 associates currently working on more than 1,100 projects, we serve clients in the USA, Europe, and the APAC region. We are passionate about people who create bold things, make a difference, have fun, and love their work.
Our client empowers travelers to discover relevant options at every step of their travel journey. Together, we are building intelligent and improved recommendation experiences across web, iOS, and Android platforms, enabling millions of travelers to build and experience memorable trips.
We believe in strong partnerships and lean development, focusing on iterative improvements, flexibility, technical excellence, and obtaining customer feedback early and often.

Funciones del cargo

  • Participating in and coordinating the identification and resolution of problems at the feature and program level
  • Providing operational excellence and support. Identifying tasks and actions to address well-defined issues, including risk management, sizing activities, sprint constraints, and providing mitigation plans
  • Assisting and collaborating with product owners to maintain release and individual team sprint backlogs
  • Advancing the team's design methodology and promoting quality programming practices
  • Guiding and supporting junior team members in adopting standard methodologies
  • Anticipating and preventing problems and obstacles, communicating technical issues and their impact on leadership
  • Demonstrating an interest in mentoring junior members, actively seeking continuing education opportunities, and introducing new techniques to the teams based on your own learning experiences

Requerimientos del cargo

  • Holding a Bachelor's degree or higher in Computer Science (or a related field)
  • Demonstrating 3+ years of experience leading end-to-end technical solution teams
  • Experienced with JIRA, Rally (or equivalent), Wiki pages, GroupMap (or other crowdsourcing tools)
  • Accustomed to working under Agile/Scrum methodologies
  • Proficient in providing guidance based on metrics
  • Demonstrating Upper-Intermediate level of English


  • Contribute to the design, implementation, and delivery of projects in the Incentives and Personalization Platform space
  • Participate in broader architecture discussions to enhance the resilience and scalability of our systems
  • Collaborate with engineering and program management teams to clearly identify technical solutions

Pet-friendly Pets are welcome at the premises.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Health coverage Softserve pays or copays health insurance for employees.
Computer provided Softserve provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal Softserve gives you paid vacations over the legal minimum.
Beverages and snacks Softserve offers beverages and snacks for free consumption.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Chile.

About Softserve

We are advisors, engineers, and designers solving business challenges with innovative technology solutions. #StandWithUkraine — Softserve's full profile

Requires applying in English