French Customer Service Representative in Telus International

Closed job - No longer receiving applicants

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We establish strategic partnerships and work with leading global tech companies to offer the best solutions for digital and customer experience transformation

Nous sommes à la recherche de quelqu’un de dynamique, proactif et qui aime le travail en équipe pour notre place de service à la clientèle trilingue Espagnol-Français-Anglais. Pose ta candidature, nous voulons que tu grandisses professionnellement chez la famille TELUS International!

Job functions

Our Trilingual Corporate Customer Service Associates are organized, innovative and proactive, always willing to provide corporate assistance to our clients in English or French, solving doubts and providing accurate information about services and products. They must provide excellent service to customers' accounts, satisfying their needs for information and guiding them effectively to solve problems. They like to team up with coworkers, guaranteeing that we exceed our customer's expectations on every contact.

Qualifications and requirements

  • Customer Service oriented person
  • Excellent interpersonal and communication skills
  • Schedule Flexibility
  • Advanced English level, written and spoken
  • Advanced French Level written and spoken
  • No experience is needed.
  • 10 MB Internet speed

We are looking for talented and passionate people like You! Join our team!

Apply now and be part of the #FeelGoodCompany.

Conditions

  • Competitive base salaries + incentives
  • Personalized training oriented to developing your customer service skills
  • Learning tools that you can have accessible at any time (and just a click away!)
  • Career opportunities

At TELUS International, we enable customer experience innovation through spirited teamwork, agile thinking, and a caring culture that puts customers first. TELUS International is the global arm of TELUS Corporation, one of the largest telecommunications service providers in Canada. We deliver contact center and business process outsourcing (BPO) solutions to some of the world's largest corporations in the consumer electronics, finance, telecommunications, and utility sectors. With global call center delivery capabilities, our multi-shore, multi-language programs offer safe, secure infrastructure, value-based pricing, skills-based resources, and exceptional customer service – all backed by TELUS, our multi-billion dollar telecommunications parent.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in Colombia and Mexico.

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