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Step into a fulfilling role as a Customer Success Coordinator with our esteemed client, where you'll serve as the pivotal first point of contact for customer inquiries and concerns. Your multifaceted responsibilities encompass responding to calls, expertly handling inquiries, facilitating lead bookings, and overseeing payment processing. We're on the lookout for an exceptionally dedicated and customer-centric team member committed to elevating customer satisfaction. In this role, you'll have the opportunity to cultivate enduring relationships, gain a profound understanding of customer needs, and offer invaluable support to propel both client and company towards resounding success.
This role is for a home services company that specializes in plumbing services. You will be tasked to interact with residential and commercial clients with specific maintenance and home improvement needs as it relates to plumbing, draining services, water heating and renovation projects.
Candidates can reside anywhere in the world.